Give quick answers to quick questions

Connectel Chat brings 24-hour availability to your website

Multiple chats

Connectel Chat takes you further to handle multiple chats at the same time. Set up a chatbot that can handle the most basic queries, and then only have it sent over to your agent if the query is complicated.

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Action based handling

When a customer join in the chat the customer can fill in information to get so that the system can route them to an agent with the right skill. This ensures the agent have the correct information directly instead of having to wait for the customer to supply the information.

CHATBOT

Set up a chatbot that can handle the most basic queries, and then only have it sent over to your agent if the query is complicated.

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Get a product sheet

Download the product sheet for deeper information.

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