Onboarding

Onboarding plansStarterProfessionalEnterprise
1on1-time with CS onboarding expert2x30 minute meetings during 2 weeks4x45 minute meetings during 4 weeks8x60 minute meetings during 8 weeks
Recommended for1 channel/product2-3 channels/products>3 channels/products
Price2500 SEK20 000 SEK40 000 SEK

Above are estimates and variations may apply.

Training

Classroom trainingProductsPrice ½ day 09:00-12.00
Customer service fundamentals
Channels2500 SEK /per seatFixed dates
Drive outbound salesDialer2500 SEK /per seatFixed dates
What and how to do reportingInsights, survey, skyview, Jscripty2500 SEK /per seatFixed dates
Automation, Bots & AIBots2500 SEK /per seatFixed dates
Private Classroom TrainingOptional20 000 SEK per day
15 000 SEK per half day

Professional Services

Professional ServicesOne time projectOngoing monthly
Technical Consulting
Quote (From 1500 SEK per hour)Quote
Customer Service ConsultingQuote (From 1300 SEK per hour)Quote

Details:
– Delivery 15 days from purchase
– Remote setting

Version 3.0. Last updated 2021-04-29.